Reserving Your Appointment

We encourage booking ahead. 

Punctuality

Guests are asked to arrive 10 minutes prior to your scheduled appointment time.  First time guests will be emailed a consent form before your service.  Please be sure to complete this before arriving.   It can be completed on your cell phone or on your desktop computer.   Please do not print.  We are paperless and do not keep paper forms on file. Late arrivals will result in a shortened appointment time due to reservations following yours. 

 

Cancellations

 

If you must cancel your appointment, a 48 hour cancellation notice is required.  Wednesday reservations must be cancelled by the previous Friday.  This gives us time to replace that reservation for our commission-based service providers. Cancellations without the above stated notice will be charged full service prices and charged to your credit card or deducted from your gift card.

Appointment Deposits

Appointment deposits are non-refundable and non-transferable to another person or another date.

 

Medical Conditions

 

Please mention any medical conditions or concerns that you might have when making your reservation and again to your service provider at the time of your treatment.

Attire

We advise that you wear something comfortable.  Please do not use self tanner before your spa reservation.

Jewelry

We suggest leaving your jewelry at home. If you bring valuables with you, please make certain that these items remain with you  as you travel from room to room. Spruce is not responsible for lost or stolen items.

 

Returns and Exchanges

 

No refunds are given on spa services.  Skin care products, candles, and aromatherapy are final sale and not returnable for return nor exchange. 

Gift Cards/ Gift Certificates: Gift Cards/Gift Certificates are valid for regularly priced services (unless otherwise stated on the gift certificate.)

174 Heritage Parkway  Broussard, LA 70592

Satellite Location 814 West McNeese  Lake Charles, LA 70605

Call/Text 337-315-1828

    INTEREST FREE FINANCING IS AVAILABLE WITH NO CREDIT SCORE CHECK FOR THOSE WHO QUALIFY.

     

    Appointments not confirmed within 48 hours of the appointment are automatically cancelled. Confirmed appointments cannot be changed or cancelled within 48 hours of the appointment time.  Late cancellations for any reason or no shows will be charged $50 to reschedule + the cost of the session or at the next pre-scheduled appointment ($200 for all scalp micropigmentation appointments.)  (NO EXCEPTIONS)   After two cancellations within a calendar year, all pending appointments will be canceled and will have to be rescheduled or put on waitlist and will be required to pay rebooking fee + cost of session when booking.  All new guest appointments, member appointments, and discounted retail are payable by cash or check at the time of the appointment.  Please arrive on time and make sure that electronic consents are signed before arriving for all new guests.  Please arrive without makeup. Please be sure to complete electronic consent before arriving. 
    Appointments are paid in cash or + 3% credit/debit charge.  Financing is available.  Ask us for details.

    2019 Spruce Face + Body

    Lafayette's Leading Med Spa in Microneedling, Microchanneling Stem Cell Therapy,  HydraFacials, and Scalp Micropigmentation